Frequently Asked Questions
Everything you need to know about your Brunotti sports gear and orders.
What is the standard delivery time for my order?
Orders are typically processed within 24 hours. Delivery within Europe usually takes 2-5 business days, while international shipping may take 5-10 business days depending on your location.
How can I return an item that doesn't fit?
You can return any unused items in their original packaging within 30 days of receipt. Simply use our online return portal to generate a shipping label and drop it off at a local service point.
Are Brunotti products covered by a warranty?
Yes, all our technical apparel and hardware come with a 2-year warranty against manufacturing defects. This ensures you can hit the slopes or the water with complete confidence.
Which payment methods do you accept?
We accept a wide range of secure payment options including Visa, Mastercard, PayPal, Apple Pay, and local methods such as iDEAL and Klarna for flexible 'pay later' options.
How do I care for my technical ski or surf wear?
To maintain the waterproof and breathable properties of your gear, we recommend washing at 30°C with a specialized tech-wash detergent and avoiding fabric softeners or high-heat drying.
Does Brunotti ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and duties are calculated at checkout based on your specific destination and order weight.